Short answers to how DataPilot handles your data, your keys, and your sources.
By default DataPilot answers with its own models. If you'd rather use your own LLM account, add your API key and every Ask & Code Agent call runs through it instead β you keep full control of usage and billing on the provider's side.
sk-ant-β¦).sk-β¦).Point DataPilot at a GitHub repository and ask questions about your code β grounded, with citations back to the exact file. On the Free plan you can connect one repo (ask-only); Pro and Premium connect unlimited repos.
Everything you upload is stored privately to your account and used only to answer your questions. Answers cite the exact page, row, or file they came from, so you can always check the source.
Built-in agent pages draw from a shared, curated library that is the same for everyone; your own uploads are never part of it unless you publish them.
Every plan can reach us through the in-app Report a bug and Feedback buttons β reports go straight to the team's inbox.
Premium SLA (in writing): Premium accounts get priority support β we respond to Premium support requests within 1 business day. If we miss that window in a given month, tell us and we'll credit 10% of that month's fee. Business days are MondayβFriday, US time.
This page is the written commitment the Premium plan's "Priority support & SLA" refers to.